Terms & Conditions
These Terms and Conditions (“Terms”) govern your use of the website and services provided by R. P. Engineering Works. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website.
1. General Use
By using our website and placing orders, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding contracts.
You agree to use our website solely for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the website.
2. Product Information
We make every effort to ensure that the information on our website is accurate, including descriptions, prices, and availability of products. However, errors may occur, and we reserve the right to correct them at any time.
All product images, descriptions, and specifications on our website are for informational purposes only and may be subject to change without prior notice.
3. Orders and Payments
Orders placed on our website are subject to acceptance and availability. We reserve the right to reject or cancel any order at our discretion.
Payments for orders can be made through secure payment methods provided on the website. You agree to provide accurate and complete payment information at the time of purchase.
Prices are subject to change without notice. Any applicable taxes, shipping, or handling fees will be added at checkout.
4. Shipping and Delivery
We strive to process and ship orders in a timely manner. Delivery times and charges may vary depending on your location and the size of the order. For detailed shipping information, please refer to our Shipping Policy page.
While we make every effort to ensure accurate delivery, we are not responsible for delays caused by third-party shipping carriers or incorrect delivery information provided by the customer.
5. Returns and Refunds
We offer a return and refund policy for damaged or defective products. If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order to initiate a return or refund process.
Items must be returned in their original condition and packaging. Shipping costs for returns may be the responsibility of the customer, depending on the circumstances.
6. Intellectual Property
All content on our website, including text, images, graphics, logos, trademarks, and product descriptions, is owned by R. P. Engineering Works and is protected by intellectual property laws. You may not use, copy, or distribute any content without our written permission.
7. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy page.
8. Limitation of Liability
R. P. Engineering Works will not be liable for any damages, losses, or costs incurred due to the use of our website or products. We do not guarantee the availability of our website or services at all times.
We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
9. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes to these Terms signifies your acceptance of the updated Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in India.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us via WhatsApp or email.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.