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Shipping Policy

Shipping Policy

At R. P. Engineering Works, we aim to provide efficient and reliable shipping services to our customers. Please review our shipping policy for important information regarding your orders:

1. Order Processing Time

  • Orders will be processed within 1-2 business days of order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

  • We offer standard and expedited shipping options depending on your location and order size.

  • Domestic orders typically take 3–7 business days for delivery.

  • For international orders, shipping may take 7–15 business days, depending on customs and transit conditions.

3. Shipping Charges

  • Shipping charges are calculated based on the weight, dimensions, and delivery location of your order.

  • Any additional taxes, duties, or customs fees for international shipments are the responsibility of the customer.

4. Tracking Your Order

  • After your order is shipped, you will receive a tracking number via email or WhatsApp for tracking your shipment.

5. Shipping Address

  • Ensure that the shipping address provided during checkout is accurate. We are not responsible for delays or delivery issues caused by incorrect address information.

6. Shipping Restrictions

  • We currently ship within India only. For international shipping inquiries, please contact us directly.

7. Damaged or Lost Shipments

  • In the event your order is damaged or lost during transit, please contact us within 7 days of receiving your order. We will investigate the issue and resolve it promptly.

8. Order Modifications or Cancellations

  • Once your order is processed and shipped, we are unable to modify or cancel it. However, you may contact us within 24 hours of placing your order for possible changes or cancellations.

9. Customer Support

If you have any questions or concerns regarding shipping, please reach out to our customer support team via WhatsApp or email.

We strive to ensure that your order reaches you safely and promptly. Thank you for choosing R. P. Engineering Works!