Privacy Policy

At R. P. Engineering Works, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data.

1. Information Collection

We collect personal information when you place an order, contact us, or sign up for our services. This information may include:

• Personal details: Name, address, phone number, email address

• Payment details: Credit card or bank account information (through secure payment gateways)

• Order details: Product information, shipping details, and purchase history

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your orders or services

• Improve our website and services

• Send promotional offers, news, or updates if you’ve opted-in to receive them

• Comply with legal obligations

3. Data Protection

We take the security of your personal data seriously. We use industry-standard encryption technologies to protect your data during transmission and storage. Your personal information is stored securely and is accessible only to authorized personnel.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information with third-party service providers for purposes such as:

• Payment processing

• Shipping and delivery services

• Website analytics and marketing (if you have opted-in)

These service providers are contractually bound to maintain the confidentiality and security of your personal data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that allow us to remember preferences and analyze site traffic. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access and update your personal information

• Request that we delete your personal information

• Opt out of promotional communications at any time

To exercise any of these rights, please contact us via email or WhatsApp.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us via WhatsApp or email.

By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.